FAQ's
What currency are the prices on the site?
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can! Please allow 4-7 days production time for your order and possibly up to 2 weeks ship time depending on original location. Tracking numbers will be updated 3-5 days after your order has been shipped. If you don't have a tracking number after 7 business days please email us at beverlyhillshomegoods@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on your returned parcel. Please note: If you your package is on the way to you, you must wait for it to arrive, and then return it before receiving a refund from us.
Can I cancel my order?
You are able to cancel your order with no penalty. You must cancel your order before it ships out.
I have entered an incorrect address what do I do now?
If you have auto filled in an incorrect address, simply reply to your order confirmation email and let us know. If the given address is wrong we can change the address to the correct one within 24 hours. No refunds will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time can be from 3-5 business days and anywhere up to 15-25 business days depending on product location.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email @ beverlyhillshomegoods@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails. If you wish to get a prompt response, please note urgent and attach your order number with your address, stating the problem clearly to us.
All prices are in USD.
I just placed an order, when will it ship?
We try our best to ship items as fast as we can! Please allow 4-7 days production time for your order and possibly up to 2 weeks ship time depending on original location. Tracking numbers will be updated 3-5 days after your order has been shipped. If you don't have a tracking number after 7 business days please email us at beverlyhillshomegoods@gmail.com
I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense. Once we have received the product we will refund the full amount of your original purchase. Please Include a name and order number on your returned parcel. Please note: If you your package is on the way to you, you must wait for it to arrive, and then return it before receiving a refund from us.
Can I cancel my order?
You are able to cancel your order with no penalty. You must cancel your order before it ships out.
I have entered an incorrect address what do I do now?
If you have auto filled in an incorrect address, simply reply to your order confirmation email and let us know. If the given address is wrong we can change the address to the correct one within 24 hours. No refunds will be given after the 24 hours of incorrect submission.
How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time can be from 3-5 business days and anywhere up to 15-25 business days depending on product location.
I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email @ beverlyhillshomegoods@gmail.com and we will be happy to assist you in any way we can. We do receive a large number of emails. If you wish to get a prompt response, please note urgent and attach your order number with your address, stating the problem clearly to us.